The program combines online learning with hands-on assessment to help high school students learn the basics of hardware repair. Using an introductory video and related eLearning materials, students are guided through core concepts such as identifying hardware components, understanding how devices are assembled, and following safe repair practices.

After completing the online portion, students can take part in on-site assessments where they apply what they’ve learned in a real school environment. This blended approach helps them move from theory to practice in a structured, supported way.

Students first complete the eLearning content that introduces them to hardware repair fundamentals. Once they’ve gone through the material, they participate in an on-site assessment where they demonstrate their skills in a practical setting.

By successfully passing this assessment, students can qualify to work alongside campus IT staff. In this role, they help service and maintain the school’s fleet of Acer Chromebooks, gaining real-world experience while supporting day-to-day technology operations on campus.

The program focuses on the school’s fleet of Acer Chromebooks. Students learn how to apply basic hardware repair skills directly to these devices, from diagnosing common issues to performing simple repairs under the guidance of campus IT staff.

This focus on a single, widely used device type helps students build confidence and practical skills that are immediately relevant to their school’s technology environment.